HRTPeptide ("we," "us") is a telehealth practice providing provider-led hormone and peptide therapy to residents of Colorado and Texas. This notice describes how your medical information may be used and disclosed, and how you can get access to it. Please review it carefully.
We collect information you provide when you create an account, complete the guided visit and medical intake, message your provider, upload documents (such as photo ID and laboratory results), and pay for care. This includes identifiers (name, date of birth, contact details, state of residence), health information (symptoms, medical history, medications, allergies, lab values), and payment records. Our website does not sell advertising and we do not use your health information for marketing.
Your health information is stored on HIPAA-eligible cloud infrastructure under a signed Business Associate Agreement, encrypted in transit and at rest, with access restricted to you and your care team. Payment card details are processed by Stripe and never touch our systems. Email notifications we send are deliberately free of health details.
We use your health information for: (1) TREATMENT — reviewing your intake, prescribing when appropriate, coordinating with the compounding pharmacy that fills your prescription, and communicating with you; (2) PAYMENT — charging the amounts you approve and maintaining billing records; (3) HEALTH CARE OPERATIONS — quality review and improvement of our services. We may also disclose information when required by law, for public-health reporting, to avert a serious threat to health or safety, or pursuant to a valid legal order. We do not sell your information. Uses beyond these purposes require your written authorization, which you may revoke at any time.
You have the right to: inspect and obtain a copy of your health record; request corrections; request restrictions on certain uses and disclosures; request confidential communications; receive an accounting of certain disclosures; obtain a paper copy of this notice; and be notified if a breach of your unsecured health information occurs. To exercise any right, message your provider through your account or email support@hrtpeptide.com.
If you believe your privacy rights have been violated, you may file a complaint with us at support@hrtpeptide.com or with the U.S. Department of Health & Human Services Office for Civil Rights. You will not be penalized or retaliated against for filing a complaint.
Our website uses only the cookies and local storage necessary to keep you signed in and operate the service. We do not run third-party advertising trackers.
We may update this notice and will post the current version here with its effective date. Material changes will be flagged in your account.