By creating an account or using hrtpeptide.com (the "Service"), you agree to these Terms. If you do not agree, do not use the Service. You must be at least 18 years old and reside in a state where we operate (currently Colorado and Texas).
The Service connects you with a licensed provider for asynchronous telehealth evaluation and, when clinically appropriate, prescription treatment compounded by a licensed U.S. 503(A) pharmacy. THE SERVICE IS NOT FOR EMERGENCIES. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. The educational content on this site, including the Treatment Library, is informational only and is not medical advice.
Completing the guided visit, intake, or any payment does not guarantee that treatment will be prescribed. All prescribing decisions are made solely by your provider based on clinical judgment. If your provider determines treatment is not appropriate, you will be told why and, where possible, offered alternatives or referral.
You agree to provide accurate, complete, and current information in your intake and to update your provider about changes in your health, medications, or state of residence. Providing false information can result in unsafe care and termination of the Service.
Compounded medications are prepared for an individual patient by a licensed 503(A) compounding pharmacy. They are not FDA-approved products, and some therapies offered have limited human clinical evidence, as described in the Treatment Library. Your provider will discuss the basis for any recommendation.
Prices are shown before you approve any treatment plan. Monthly plans renew automatically until cancelled; you may cancel future renewals at any time through your account's billing management, effective at the end of the current billing period. Amounts paid for medications that have already been compounded or shipped are non-refundable, as compounded prescriptions cannot be returned or reused. Consultation review is provided at no separate charge.
You consent to receive service emails (account, security, and care notifications). These never contain your health details. Secure messaging within your account is the channel for clinical communication; response times are typically within one business day and it is not monitored continuously.
You may not share your account, use the Service on behalf of another person, attempt to obtain medications for resale, or interfere with the operation or security of the Service. We may suspend or terminate accounts that violate these Terms or where continued care is not clinically appropriate; active clinical obligations will be handled consistent with applicable patient-abandonment rules.
The Service, including the Treatment Library content, is owned by HRTPeptide and protected by law. You may use it for personal, non-commercial purposes.
Except as required by law, the Service is provided "as is." To the maximum extent permitted by law, HRTPeptide's total liability arising out of or relating to the Service is limited to the amounts you paid in the twelve months preceding the claim. Nothing in these Terms limits liability for professional negligence to the extent such limitation is prohibited by law.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Texas, and you consent to their jurisdiction.
We may update these Terms; the current version will always be posted with its effective date. Continued use after changes take effect constitutes acceptance.